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In the light of the alarming corporate crime statistics reported in surveys recently, every organisation has the need to adopt a pro-active approach in combating corporate crime and to make sure that their company does not become a victim of corporate crime. Fraud and corruption have a serious impact on the service delivery required by the nation, with subsequent harmful effects on economic growth and investment in South Africa.
NURCHA has introduced a fraud-prevention hotline facility whereby employees have access to a hotline to independently and anonymously report cases of fraud and dishonesty, and cases of unethical behaviour in line with NURCHA’s code of ethics and the value system. The hotline is also accessible to contractors, developers, intermediaries and other stakeholders who would like to anonymously report unethical behaviour in relation to NURCHA staff or NURCHA projects.
The hotline is managed by an independent service provider. Calls are answered live by multilingual operators, 24 hours a day, 7 days a week, and 365 days of the year. No calls are answered by an answering machine. All calls are taped for operational purposes and future reference, but callers who would like to remain anonymous are guaranteed complete anonymity. Tapes remain the property of the service provider and will never be accessed by NURCHA. Reporting can be done in the following manner:

- By telephoning a free call number: 0800 212 602
- By using e-mail address:
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- By post to: PO Box 51006, Musgrave, 4062
- By facsimile to: 086 5222 816
- Via the service provider’s website: www.whistleblowing.co.za
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